FAQs
Does the current COVID-19 Pandemic affect shipping time?
Sorry to say but yes delivery to some countries are affected, we ask for your understanding to expect delay in delivering your order. As most orders comes with tracking number we will continue to monitor the status of your order.
WHERE DO YOU SHIP FROM?
We partner with suppliers from around the world, to offer you guys high-quality products while keeping prices affordable. Orders might also arrived in multiple packages in order to keep shipping cost low.
HOW LONG DOES SHIPPING TAKES?
Our suppliers typically ship items within one to five days, from that point on it take between 15 to 35 days for items to arrive.
TRACKING NUMBER PROVIDED?
YES! tracking number will be provided so that you can track your order anytime you want from the "TRACK YOUR ORDER" TAB.
HOW ABOUT REFUND & RETURN?
If you have any problems with your purchase, email us with your order number and we will sort things out for you. Don't worry there's no need for return, we do not want to waste our customer precious time and money to send items back to us.
HOW LONG DOES REFUND TAKES?
Refund amount takes between 3 to 5 days to reflect on your account you used to place the order.
I NEED HELP WITH MY PURCHASE
You are welcome to drop us an email at helpme@fantasyfetishism.com
We will respond within 24 hours.
We will respond within 24 hours.